Helping you to level up in both work and life

Upsource was founded by Caroline Marshall, who believes anyone can achieve success when they have the right support in all areas of their life and business. 

“I know what it’s like to have too much on my plate,” says Caroline. “I was working long hours with a young baby and trying to organise my own wedding. Then I started building my business in lockdown 2020 while pregnant with a toddler at my heels. I know the impact it can have to get an extra pair of hands to take the load off – it can be life-changing, and that’s not an exaggeration.”

Outsourcing administration doesn’t have to be a luxury; it can be a way of life. Working with Upsource will help you to focus on what really matters to you, to clear those big goals and work towards your dreams. We will take you by the hand if you need it, or just work alongside you to understand the best way we can empower you to achieve success.

Why choose Upsource?

Caroline and her team of personally selected and vetted Upsourcers are adaptable, proactive, and experienced in all aspects of business support. Make the most of our shared knowledge and expertise; there will be someone on the team who’s done it before!

How we work

Support isn’t one size fits all. We meet with you for an informal initial chat, and then match your requirements to a tailored support plan. We get to know you and your work style before personally selecting the right Upsourcer to fit your needs, goals and personality. All of our virtual assistants are insured, vetted, and ICO registered.

The tools of our trade

The Upsource team is experienced in a broad range of software and we keep up to date with the latest technology. We fully embrace the “virtual” part of virtual assistant and will discuss the right tools for your needs during onboarding. If you already have systems in place, we can simply fit in with you seamlessly.

Meet our founder

Caroline is a former singer and an AmDram enthusiast, so feels drawn to creatives and life’s more interesting personalities. She believes being a performer adds to her approach in that she understands how creative minds can struggle with structure. For years, Caroline juggled work with auditions, performing and family life, which made it essential she didn’t drop any balls or miss any opportunities. She brings that ethos into Upsource, surrounding herself with a wide variety of different personalities to ensure she has the right assistant for anyone who comes through the virtual door. 

Caroline is the Liam Neeson of VAs. When a series of unfortunate events left me with an unpaid invoice and no one to turn to, she straightened everything out for me in a matter of days. Caroline is friendly, organised, and doggedly persistent. Having her in your corner is a huge weight off your shoulders when you’re busy running a business. Hire her right now.
Andre Spiteri

Andre Spiteri

Maverick Words